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MagicMerge and "Conversion" dialog on repeat merges (Popularity: 54612 )
rb
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11/22/08 at 19:18:16  
I was referring to the date for the update, not the posting date. Anyway, downloaded and realized it was indeed a new version. It may help to write out the version number, e.g. MagicMerge_v1.33B.exe_File.
 
This new version now triggers my LUA rule (after slight modification: if Checked ~="" instead of if Checked=="1" because of the addition of document name)  Cheesy.  The merged items get a subitem below them.
 
1. Did you do something special to trigger the LUA rule? Other DDE applications do not trigger the LUA rule  Sad.
 
2. BTW, why do I always get a dialogue box:  
File Conversion - Formletterxx.csv
preview
"EMcsv"
"EM"
 
I need to click on OK before MM completes...
 
3. Would it be possible to place the "Merged Created Folders" as subfolders below the "MagicMerge Tracking" Folder?
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« Last Edit: 12/02/08 at 14:47:55 by Admin »  
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Reply #1 - 11/23/08 at 15:32:38  
Quote from rb on 11/22/08 at 19:18:16:

1. Did you do something special to trigger the LUA rule? Other DDE applications do not trigger the LUA rule Sad.
 
if properly connecting to ecco, for most folder types they should.  
 
(not likely the cause but potentially related, there is a small known bug in slang dde that doesn't handle multiple item single folder mods,  if they are doing this,  the values are not being updated so likely you'd notice).
 
eg., MagicView should also be triggering.
 
Quote:

2. BTW, why do I always get a dialogue box:
File Conversion - Formletterxx.csv
preview
"EMcsv"
"EM"

I need to click on OK before MM completes...

 
you should *only* see that if you have non-English characters.
 
cannot yet access the Font info of items externally,  so have no idea what CODE PAGE,  non-English data is supposed to be.
 
if you are all English and *still* get the dialog,   tell me more!  (maybe even post an example .eco  [with .doc included as item] that gets you there).
 
Quote:


3. Would it be possible to place the "Merged Created Folders" as subfolders below the "MagicMerge Tracking" Folder?

 
currently we cannot touch the folder structure.  (we can see but not touch).
 
best alternate solution is a 'form' template with 'blank' folders pre-positioned.
 
this is possible to do,  but not seem like great solution usually.
 
 
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Reply #2 - 11/23/08 at 16:32:23  
2. I am using everything US English.
A. Create a new Ecco file. Select Netmanage (in Phonebook).
B. Open a new blank Word document (Word 2003).
C. Word Merge (using Active Doc & selected Item)
=> File Conversion Dialogue
 
 
3. Not sure that I follow the comment about adding Blank Folders. MM adds the Merge Folders. How can I control where those are placed in the Folder Pane?  Adding other blank folders would not change how MM adds the folders?
 
 
I should also mention that this problem started with versions 1.32 and 1.33. v 1.30 don't have this issue.
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Reply #3 - 11/23/08 at 20:57:43  
Quote from rb on 11/23/08 at 16:32:23:
2. I am using everything US English.
A. Create a new Ecco file. Select Netmanage (in Phonebook).
B. Open a new blank Word document (Word 2003).
C. Word Merge (using Active Doc & selected Item)
=> File Conversion Dialogue
 
hmm.. that would seem odd... you're trying to merge a blank doc,  should not get any message at all.
 
 
Quote:

3. Not sure that I follow the comment about adding Blank Folders. MM adds the Merge Folders. How can I control where those are placed in the Folder Pane? Adding other blank folders would not change how MM adds the folders?
 
 
MM has an (undocumented) option to look for "MM_Blank" folders, and use those for logging merges.  you can copy and paste (even hundreds) of MM_Blank  folders under the MailMerge Tracking folder to create a ready-to-use form.
 
 
Quote:

I should also mention that this problem started with versions 1.32 and 1.33. v 1.30 don't have this issue.

 
interesting.
 
1.30 should not really be merging single items,  does it ?
 
 
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Reply #4 - 11/23/08 at 21:36:58  
Merging a blank document (and a single item) works both in v1.30 & 1.33.
 
I just get a section break.
 
The only difference is that the I get the conversion dialogue in v 1.33. After clicking on "OK", the end result is the same.
 
 
 
 
 
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Reply #5 - 11/23/08 at 22:03:34  
interesting.
 
activated the MM_Blank option (ie., download latest), and updated manual.
 
 
will look at the single item blank form issue.
 
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Reply #6 - 11/23/08 at 22:14:48  
Quote from Admin on 11/23/08 at 22:03:34:
interesting.

activated the MM_Blank option (ie., download latest), and updated manual.


will look at the single item blank form issue.


 
The issue is not with "single item blank form".
The issue is the conversion dialogue box that pops up in versions after 1.30. It always happens!  
(i.e. it happens with single or multiple items and with blank or not blank documents)
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Reply #7 - 11/23/08 at 22:23:57  
Quote from rb on 11/23/08 at 22:14:48:


The issue is not with "single item blank form".
The issue is the conversion dialogue box that pops up in versions after 1.30. It always happens!
(i.e. it happens with single or multiple items and with blank or not blank documents)

 
 
after 1.30 using very different base to communicate inside Ecco.  That could be part of issue,  *but*,
 
I can't duplicate what you're seeing.
 
 
am only getting  the dialog when supposed to,  eg. non Enlgish characters and need the code-base.
 
 
you might try a systems reboot  (or try on another system).    
if that not change result,  try on clean file in non-slang extension.
 
also try to save under new name the merge template.
 
 
if you try with different data sets (phonebook as filtered, items selected, etc.)  still *always* get conversion dialog box ?
 
 
try also adding/ (or if was already there, removing )  itemtext to the merge fields,  see if impacts at all.
 
 
try also from clean (shift + new) file and see if any different.
 
 
 
 
(but  in all tests,  include at least one ACTUAL field... such as E-Mail or something..)
 
ps: the field you select could impact result.  Eg., if there is hidden garbage in some field,  that is non-english and will trigger the conversion dialog.  The new ecco interface may be either (1) adding its own garbage to the nice file data,  or (2) correctly reading garbage which was not read previously.  (or other issues may be at play).
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Reply #8 - 11/24/08 at 21:08:05  
I have reproduced the issue on another computer.
 
1. Create a new word template document (with the company field only) and save to hard drive.
2. Create a new Ecco file and select one item (Netmanage).
3. Merge
=> No issue.
4. Close the new merged document.
5. Do the merge again
=> I get the conversion dialogue.
 
Workaround:
1. Create a word document with the company field only and save to hard drive.
2. Create a new Ecco file and select one item (Netmanage).
3. Merge
=> No issue.
4. Close Word
5. Reopen Word and the template
6. Do the merge again
=> Still no issue!
 
A Question: If I try to close Word after a merge, Word asks if I want to save changes!? Does MM make any non-visible changes to the original template..?
Maybe there are some changes written to memory that causes the issue? Maybe closing and reopening Word gets rid of those changes?
 
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Reply #9 - 11/25/08 at 07:22:07  
Quote from rb on 11/24/08 at 21:08:05:

1. Create a new word template document (with the company field only) and save to hard drive.
2. Create a new Ecco file and select one item (Netmanage).
3. Merge
=> No issue.
4. Close the new merged document.
5. Do the merge again
=> I get the conversion dialogue.
 
 
fantastic bug diagnosis.   (will look into deeper).
 
Quote:

A Question: If I try to close Word after a merge, Word asks if I want to save changes!? Does MM make any non-visible changes to the original template..?
 
 
 
Yes,
 
non-visible changes are usually made to the template file.  One of the purposes/uses of this is to allow access within merge to info otherwise not possible.
 
for example
 
{ DocProperty EMRecordCount }  is an example field you can use that accesses a 'hard' 'hidden' template property, the EMRecordCount.   Can do much in merge automation knowing how many records (for example including a FOOTER!).   This is addressed in MM help.
 
On each merge the template file updates (in memory, not on disk) with the new properties,  in this example,  the active record count and other info relevant to merge.
 
 
Part of what is so cool about this is the things you can do with MM that otherwise not possible.  Control of date field output styles,  on-the-fly merges,  report merge footers, auto changing merge text based on % of merge run complete.  (eg. sending 30% of list X text, 30% Y text, and 30% z text).   You can also build in messages etc. generated to operator by Word,  based on reaching end of merge run, etc.
 
when running merge on template from disk,  should not have any issue about closing.
 
 
Edited:
am unable to duplicate.  have made some possible helpful mod to latest upload.  Please let me know if still can duplicate this behavior.
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Reply #10 - 11/25/08 at 14:56:43  
I tried v. 1.35B on the 1st computer. Still the same issue.
Note that the two computers behave differently:
 
Computer2: If I close and reopen Word before the 2nd merge, the conversion window is eliminated.
Computer1: Closing/reopening Word does not help on this one. Only solution is to reboot the computer before a 2nd merge to avoid the conversion window!
 
Not sure if relevant, but I have installed supplemental language support ("Files for East Asian Languages")
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Reply #11 - 11/25/08 at 17:13:15  
Quote from rb on 11/25/08 at 14:56:43:
I tried v. 1.35B on the 1st computer. Still the same issue.
Note that the two computers behave differently:

Computer2: If I close and reopen Word before the 2nd merge, the conversion window is eliminated.
Computer1: Closing/reopening Word does not help on this one. Only solution is to reboot the computer before a 2nd merge to avoid the conversion window!

Not sure if relevant, but I have installed supplemental language support ("Files for East Asian Languages")

 
 
and you sure if you use older version on same tests that you do NOT get the conversion window ??  Smiley
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Reply #12 - 11/25/08 at 17:33:54  
Quote from Admin on 11/25/08 at 17:13:15:

and you sure if you use older version on same tests that you do NOT get the conversion window ??  Smiley

 
I am sure it works fine (NO conversion window) in v1.30B (not sure about v1.31B as I don't have that version).  
I am also sure that I have the issue (I GET the conversion window) with version 1.35B.
 
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Reply #13 - 11/26/08 at 09:43:32  

 
ok,
 
in looking at slang trigger issue,  realized we could access more & better folder & item data...
 
but like those dwarfs in Lord of the Ring,  dug too deep, and started sending data that confused the conversion routine.
 
So,
 
since the windows conversion routine seems beyond exact control,
 
wrote a new one from scratch.
 
 
 
now... (i hope!) we resolve the issue.... FOREVER!!
 
(but await your test results).
 
 
Codepage selection is now fully internal option.  For those who use it,  it's darn cool.
 
 
checkout v3.6B download.
 
(also added to eccotools.com magicMerge thread links to html and pdf instruction manuals.)
 
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Reply #14 - 11/26/08 at 13:52:35  
Sorry to say, but it is even worse than before (using same test as above).
Now the conversion window defaults to show:
Other encoding=Unicode
Direction=Left-to-Right
Preview:
"EMcvs", "Company"
"EM","",""
 
When I click OK, I get another window:
Header Record Delimiter.  
What am I supposed to select here?
I tried
Field=,
Record=(Enter)
 
Then got a Merge error: "Record 1 contained too many data fields.....
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Reply #15 - 11/26/08 at 15:05:57  
Quote from rb on 11/26/08 at 13:52:35:
Sorry to say, but it is even worse than before (using same test as above).
Now the conversion window defaults to show:
Other encoding=Unicode
Direction=Left-to-Right
Preview:
"EMcvs", "Company"
"EM","",""

When I click OK, I get another window:
Header Record Delimiter.
What am I supposed to select here?
I tried
Field=,
Record=(Enter)

Then got a Merge error: "Record 1 contained too many data fields.....

 
indeed, that is a bug in error condition handling,  fixed in next release (not posted).
 
try a merge with SOME DATA!!
 
(ie. you don't need to do merge is you've not got any data to merge.....)
 
 
if you have *any* data in the merge does it work smoothly ??
 
 
 
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Reply #16 - 11/26/08 at 15:24:10  
OK. Added some "data":
 
Hello «Company»
Bye!
 
Still get the conversion window (but not the other windows).
 
Sorry  undecided
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Reply #17 - 11/26/08 at 15:29:45  
Quote from rb on 11/26/08 at 15:24:10:
OK. Added some "data":

Hello «Company»
Bye!

Still get the conversion window (but not the other windows).

Sorry undecided

 
actually,  not need additional text in word,  just a value in folder in ecco to merge with.
 
 
you are getting a unicode conversion window.   That is interesting.
 
try closing down windows and creating & saving a file with new file name (that has never been used before).
 
if you merge that with records that contain some data (eg. use company but merge the entire 'default' phonebook).
 
still getting the conversion message ?
 
on first run also (?)
 
 
Edited:
Have updated download (v3.8B) should solve totally blank merge issue (at least)
 
*may* solve converter issue,  if not:
 
close & restart word;
 
try first regular.. then if not success,
 
try also with codePage set to - 1
 
and let me know!

 
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Reply #18 - 11/26/08 at 19:48:05  
Nope, sorry. Still no luck (v1.38B).
 
Still get conversion window using default and after setting Codepage -1.
 
Note that I am in general testing this on computer1, so restarting word does not help (need to reboot to get rid of the conversion window on that computer - not sure why I need to reboot on computer1).  
 
I also tested on computer2, with the same results (except that restarting Word gets rid of the 1st Conversion window).
 
 
BTW, have you tested on [another] computer, e.g. with Asian Language support installed?
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Reply #19 - 11/27/08 at 02:33:39  
Quote from rb on 11/26/08 at 19:48:05:
Nope, sorry. Still no luck (v1.38B).

Still get conversion window using default and after setting Codepage -1.

 
 
ok,  we try again!
 
 
download latest,
 
try w/ default, and with -1 codepage.
 
 
in theory this version should not change anything from old,
 
but then again v 3.0 and 3.2 shouldn't produce different results (in theory!).
 
 
so... if this works,  (or not)  Let me know...
 
(if it works need one more version to test to confirm have isolated issue).
 
 
 
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Reply #20 - 11/27/08 at 15:10:28  
v1.39B: Tried w default & codepage -1.
Still get the conversion window (after the 2nd merge)
 
Verified again w v1.30B => No Conversion window.
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Reply #21 - 11/27/08 at 18:25:09  
Quote from rb on 11/27/08 at 15:10:28:
v1.39B: Tried w default & codepage -1.
Still get the conversion window (after the 2nd merge)

Verified again w v1.30B => No Conversion window.

 
 Smiley Slightly tricky because cannot duplicate on my end what you are seeing.
 
 
looked at binaries of transfer negotiation w/ MSW and indeed,  technical MS unicode specs were not met.  Fixed that...
 
 
perhaps..  Smiley  now ?....
 
 
try with CLEAN word session (make sure word totally closed & not in process list)  and try again..
 
try with data (Smiley)
 
make sure try with default codepage.
 
if not work,  then,  
 
try again CLEAN word with -1 codepage
 
and if *that* not work,
 
with again Clean (fresh Word)  try again -2 as codepage.
 
 
let me know!
 
 
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Reply #22 - 11/27/08 at 19:59:26  
>>Slightly tricky because cannot duplicate on my end what you are seeing.  
Are you using the same setup: Win XP SP2; Word 2003; Asian Language support installed...?  
 
 
Tried v1.40B:
 
>> try with CLEAN word session (make sure word totally closed & not in process list)  and try again..
 
OK. All test with clean Word. Just discovered why the 2 computers behaved differently: Comp1 was running Outlook w. Word as editor, so word was never completely closed when closing Word. When I closed Outlook, the two computers behaves the same: First merge is OK (no Conversion window). Second Merge always cause the Conversion Window. Closing/reopening Word resets it.
 
>> try with data
I always have a Company value in Ecco (NetManage).
 
>>make sure try with default codepage.
I then get the conversion window after 2nd merge. Default => Other/Unicode Conversion Window
 
>>if not work,  then,  try again CLEAN word with -1 codepage
 I then get the conversion window after 2nd merge. Codepage -1 => Windows Default Conversion Window
 
 >> and if *that* not work, with again Clean (fresh Word)  try again -2 as codepage.  
I then get the conversion window after 2nd merge. Codepage -2 => Windows Default Conversion Window
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Reply #23 - 11/27/08 at 23:26:22  
Quote from rb on 11/27/08 at 19:59:26:
>>Slightly tricky because cannot duplicate on my end what you are seeing.
Are you using the same setup: Win XP SP2; Word 2003; Asian Language support installed...?

 
 
indeed,  Word 97, 2000, XP, 2007 have I to test,
 
but 2003 to test have I not.....
 
 
(if that is indeed relevant).
 
 
 
have updated.
 
try latest,
 
but with MULTIPLE items.
 
also try (if that doesn't work)  to include the ItemText field.
 
 
Try as letter and as report..
 
 
 
if this all fails,
 
please send me the magicMerge EXE that works (try on it all same tests)...  so I can see exactly what we are talking about....
 
send me a .doc you tried to merge from as template as well....
 
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Reply #24 - 11/28/08 at 19:25:47  
Same issue with 1.41B..
 
>> but with MULTIPLE items.
Tried 2 items
 
>> also try (if that doesn't work)  to include the ItemText field.
 Tried
 
>>Try as letter and as report..
Tried
 
 
>> if this all fails, please send me the magicMerge EXE that works (try on it all same tests)...  so I can see exactly what we are talking about....  send me a .doc you tried to merge from as template as well....
 
Attached the magicMerge.exe that works (doesn't give the conversion window on 2nd merge) and the latest Word template used for testing.
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Reply #25 - 11/29/08 at 11:59:18  
ok,  Huh,
 
trying to debug,
 
 
 
try latest vers. 1.42B
 
 
also resend me .doc file (got link in zip, not actual file)...
 
 
 
*any* difference ?
 
 
 
 
(also try 1.31B [attached to this post]  and confirm it does not work.  ie.  have assumed that was not,  but since untested,  let's confirm).
 
 
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Reply #26 - 11/29/08 at 17:07:22  
Oops  embarrassed...  Doc file attached below
Tried 1.31B & 1.42B(default & -1). Still same issue
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Reply #27 - 11/29/08 at 18:26:37  
Quote from rb on 11/29/08 at 17:07:22:
Oops embarrassed... Doc file attached below
Tried 1.31B & 1.42B(default & -1). Still same issue

 
ok,
 
not to use with real data,
 
just to test..
 
 
DOES THIS ONE WORK ??
 
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« Last Edit: 11/30/08 at 11:42:24 by Admin »  
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Reply #28 - 11/29/08 at 21:01:12  
Quote from Admin on 11/29/08 at 18:26:37:


DOES THIS ONE WORK ??


 
Nope, still only first merge works w/o conversion window  Sad
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Reply #29 - 11/30/08 at 11:43:28  
Quote from rb on 11/29/08 at 21:01:12:
Quote from Admin on 11/29/08 at 18:26:37:


DOES THIS ONE WORK ??



Nope, still only first merge works w/o conversion window Sad

 
 
ok,  we're getting somewhere!
 
 
try the latest (standard download),
 
codepage 0,  then -1,  then -2.
 
use the doc file you sent me to test.
 
 
any change ?
 
 
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Reply #30 - 11/30/08 at 17:46:02  
No change. Still get the conversion window.
btw, I assume default codepage = codepage 0?
 
Furthermore codepage  -2 gives incorrect data in the merge:
ItemText: EM2
Company: EM3  
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Reply #31 - 11/30/08 at 19:22:16  
Quote from rb on 11/30/08 at 17:46:02:
No change. Still get the conversion window.
btw, I assume default codepage = codepage 0?

Furthermore codepage -2 gives incorrect data in the merge:
ItemText: EM2
Company: EM3

 
yes,
 
-2 uses preformatted test data.
 
since you're getting an the conversion window with PREFORMATTED data,
 
the issue is not a 'data contents' issue.
 
 
(if that makes sense).
 
 
 
and, yes,
 
default codepage = 0
 
 
just to confirm,  -2 in your test caused the conversion dialog on 2nd merge, right ?
 
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Show the link to this post Re: MagicMerge and "Conversion" dialog on repeat merges
Reply #32 - 11/30/08 at 19:47:41  
Quote from Admin on 11/30/08 at 19:22:16:

just to confirm,  -2 in your test caused the conversion dialog on 2nd merge, right ?

 
Yes.
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Show the link to this post Re: MagicMerge and "Conversion" dialog on repeat merges
Reply #33 - 11/30/08 at 20:21:34  

 
does exist & restart MagicMerge between merges make any difference...
 
ie.  does it still cause conversion dialog on 2nd merge (even on MM restart ?)
 
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Show the link to this post Re: MagicMerge and "Conversion" dialog on repeat merges
Reply #34 - 12/01/08 at 04:13:24  
Quote from Admin on 11/30/08 at 20:21:34:


does exist & restart MagicMerge between merges make any difference...

ie.  does it still cause conversion dialog on 2nd merge (even on MM restart ?)


1.43B; Default Codpage
 
Only closing/reopening MM after 1st merge, but word open all the time
=> conversion dialogue on 2nd merge.
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Show the link to this post Re: MagicMerge and "Conversion" dialog on repeat merges
Reply #35 - 12/01/08 at 10:10:25  

 
ok...
 
 found a bug in v3.0.   Maybe Smiley that bug was secret to 3.0 working on your setup ??
 
 
let's see...
 
 
try latest (.44T1)  and let me know...
 
 
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Show the link to this post Re: MagicMerge and "Conversion" dialog on repeat merges
Reply #36 - 12/01/08 at 19:48:00  
v1.44T1B:
Still Conversion dialogue on 2nd Merge (default, cp-1, cp-2)
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Show the link to this post Re: MagicMerge and "Conversion" dialog on repeat merges
Reply #37 - 12/01/08 at 20:47:01  
Quote from rb on 12/01/08 at 19:48:00:
v1.44T1B:
Still Conversion dialogue on 2nd Merge (default, cp-1, cp-2)

 
ok...
 
(just with default codepage),
 
 
try,  and confirm:
 
dialog on 2nd merge even if merge from 2 different files ?
 
 
also,
 
1. word is closed.
 
2. MMerge default phonebook (entire)  to the .doc you sent me previously.
 
3. when merge is done you only have ONE word window (with merge results) ?
 
 
then:
 
'reboot word'.
 
1. copy the .doc test file & rename.
 
2. if you run merge to original name,  then to new name,  you get dialog on second merge-- ie. first merge to second name ?
 
 
 
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Show the link to this post Re: MagicMerge and "Conversion" dialog on repeat merges
Reply #38 - 12/01/08 at 22:27:14  
>> A. try,  and confirm:  dialog on 2nd merge even if merge from 2 different files ?
Made copy of orig file MM_test2.doc
1. Open MM_test.doc
2. Merge
3. Close new merged file
4. Open MM_test2.doc
5. Close MM_test.doc
6. Merge => Conversion window
 
 
>> B. also, 1. word is closed.; 2. MMerge default phonebook (entire)  to the .doc you sent me previously.; 3. when merge is done you only have ONE word window (with merge results) ?
 
1. Close Word
2. MMerge to  MM_test.doc
=> Only ONE Word Window (with merged data)
 
 
 
>> C. then: 'reboot word'.; 1. copy the .doc test file & rename. ; 2. if you run merge to original name,  then to new name,  you get dialog on second merge-- ie. first merge to second name ?  
 
I do not understand. This is the same as the first test (A. above)?
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« Last Edit: 12/02/08 at 01:53:27 by rb »  
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Show the link to this post Re: MagicMerge and "Conversion" dialog on repeat merges
Reply #39 - 12/02/08 at 06:32:13  

 
OK.
 
 Smiley  I think we've got it.
 
 
try latest. (.45B).
 
 
a bug in deeper code *hid* a simple procedure bug with word connection.
 
 
was able (to some extent, anyhow)  duplicate the dialog popup, and... (at least in my tests on w2000) cure it.
 
 
 
CLOSE WORD!! (before testing new vers.)
 
try with default codepage.  (-1 if that for some reason not work).
 
 
 
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Show the link to this post Re: MagicMerge and "Conversion" dialog on repeat merges
Reply #40 - 12/02/08 at 13:27:56  
OK. Finally seems to work  Smiley
(I used Default codepage).
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